1. Introduction
Welcome to AshParX! We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
This Privacy Policy explains how AshParX ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our mobile applications, websites, and services (collectively, "Services").
By using our Services, you agree to the collection and use of information in accordance with this policy.
2. Data We Collect
We collect several types of information for various purposes to provide and improve our Services:
2.1 Personal Information
- Contact Information: Name, email address, phone number (when voluntarily provided)
- Account Information: Username, password, profile picture
- Payment Information: Payment method details (processed securely through third-party providers)
- Communication Data: Messages, feedback, support requests
2.2 Technical Information
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App usage statistics, feature interactions, session duration
- Network Information: IP address, browser type, mobile network information
- Location Data: Approximate location based on IP address (with your consent)
2.3 Automatically Collected Information
- Cookies and similar tracking technologies
- Log files (IP addresses, browser type, pages visited)
- Analytics data (app performance, crash reports)
AshParX applications are designed to collect minimal personal data. We only collect what is necessary to provide our Services and improve user experience.
3. How We Use Your Data
We use the collected data for various purposes:
3.1 Service Provision
- To provide and maintain our Services
- To notify you about changes to our Services
- To allow you to participate in interactive features
- To provide customer support
3.2 Improvement & Analytics
- To monitor the usage of our Services
- To detect, prevent and address technical issues
- To conduct data analysis and research
- To improve our Services and develop new features
3.3 Communication
- To provide you with news, updates, and marketing materials (with your consent)
- To respond to your inquiries and support requests
- To send you important notices and updates
3.4 Security & Legal
- To ensure the security of our Services
- To prevent fraud and unauthorized access
- To comply with legal obligations
4. Data Sharing & Disclosure
We may share your information in the following situations:
4.1 Service Providers
We may employ third-party companies and individuals to facilitate our Services ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Services are used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
4.2 Business Transfers
If AshParX is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
4.3 Legal Requirements
AshParX may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of AshParX
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users of the Service or the public
- Protect against legal liability
We do not sell, trade, or rent your personal identification information to others. Your data privacy and security are our top priorities.
5. Data Protection
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal data:
5.1 Security Measures
- Encryption: Data transmission using SSL/TLS encryption
- Access Controls: Strict access controls and authentication mechanisms
- Regular Audits: Security audits and vulnerability assessments
- Data Minimization: Collecting only necessary data
- Secure Storage: Secure servers and cloud storage with encryption
5.2 Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
5.3 International Data Transfers
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside India and choose to provide information to us, please note that we transfer the data to India and process it there.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
6.1 Access & Control
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request restriction of processing your data
- Right to Data Portability: Request transfer of your data to another organization
- Right to Object: Object to our processing of your personal data
6.2 Consent Withdrawal
Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
6.3 How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: contact@ashparx.com
Address: 147/2 Khairwani Multai, Betul, Madhya Pradesh, India 460663
We will respond to your request within 30 days.
7. Children's Privacy
Our Services are not intended for individuals under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13.
If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
For users between 13-18 years old, we recommend parental guidance and supervision while using our Services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Material Changes: For significant changes, we will provide a more prominent notice (including, for certain Services, email notification of privacy policy changes).
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: contact@ashparx.com
Address: 147/2 Khairwani Multai, Betul, Madhya Pradesh, India 460663
Data Protection Officer: Ashish Parihar
We are committed to resolving any concerns about your privacy and our collection or use of your personal information.