Quick Actions
App Support
Get help with specific app issues, bugs, or feature requests
Get App HelpFAQ & Guides
Find answers to common questions and troubleshooting guides
Browse FAQContact Support
Can't find what you need? Contact our support team directly
Contact UsLegal & Policies
Access privacy policies, terms of service, and security information
View PoliciesApp Support
Select your app to get specific help and troubleshooting guides
NetX
Force 4G/5G, Network Monitor & Speed Test
Common Issues
- Network connection issues
- 4G/5G lock not working
- Speed test problems
- App crashing or freezing
- Permission errors
Location Camera
Capture Photos with Live GPS & Timestamp
Common Issues
- GPS not detecting location
- Address not showing on photo
- Camera permission issues
- Timestamp format settings
- Image saving problems
URL Shortener
Shorten, Manage & Track Your Links
Common Issues
- Unable to create short links
- Custom short code not working
- QR code generation issues
- Link analytics not updating
- Landing page creation issues
FoxBattle
Host & Join Online Tournaments
Common Issues
- Login & OTP problems
- Tournament join issues
- Points not updating
- Reward redemption
- Payment problems
BGMI Lite GFX Tool
Gaming Optimization & Performance Monitor
Common Issues
- GFX settings not applying
- Performance monitoring unavailable
- Floating HUD permission issues
- Device optimization limitations
- Sensitivity recommendations
Strangy
Random Video Chat with New People
Common Issues
- Camera or microphone not working
- Slow video connection
- Unable to find random match
- Network or connectivity issues
- App permissions not granted
Frequently Asked Questions
Find quick answers to common questions about our apps and services
Are AshParX apps really free?
Yes, absolutely! All AshParX apps are completely free to download and use. We believe in making technology accessible to everyone. Some apps may contain optional ads or in-app purchases for additional features, but the core functionality is always free.
How do I report a bug or issue?
You can report bugs or issues in several ways:
- Use the "Contact Support" button in the app settings
- Email us directly at support@ashparx.com
- Leave a review on Google Play Store with details
- Use the contact form on this page
Please include as much detail as possible: app version, device model, Android version, and steps to reproduce the issue.
Why does NetX need location permission?
NetX requests location permission for specific features:
- Network cell location: To provide accurate network tower information
- Speed test optimization: To connect you to the nearest speed test server
- Network analysis: For advanced network diagnostic features
Important: Location permission is optional. NetX will work without it, but some features may be limited. We never track or store your location data.
Why can't I lock to 5G on my device?
There could be several reasons why 5G locking isn't working:
- Your device or carrier may not support 5G network locking
- Your area may not have 5G coverage
- Your device firmware may restrict network mode changes
- You may need to enable 5G in your device settings first
Try these steps:
- Check if your device and carrier support 5G
- Ensure you're in a 5G coverage area
- Update your device to the latest firmware
- Enable 5G in your device network settings
- Restart NetX and try again
How do I withdraw my winnings from FoxBattle?
Withdrawing winnings from FoxBattle is simple:
- Go to your wallet in the app
- Tap on "Withdraw"
- Select your preferred withdrawal method (UPI, Bank Transfer, etc.)
- Enter the amount and your details
- Submit the request
Processing Time: Withdrawals are typically processed within 24-48 hours. You'll receive a notification when your withdrawal is approved and processed.
Note: There may be minimum withdrawal amounts and processing fees depending on your withdrawal method.
Why was my tournament result disputed?
Tournament results may be disputed for several reasons:
- Score verification failure
- Suspected cheating or rule violations
- Technical issues during the tournament
- Participant complaints or reports
When a result is disputed:
- Our AI verification system reviews the match
- If needed, our support team manually reviews it
- You'll be notified of the decision within 24 hours
- If you disagree, you can appeal the decision
Fair Play: We take fair play seriously to ensure a positive experience for all users.
How does Location Camera add GPS and timestamp to photos?
Location Camera automatically fetches your device's GPS location and current date & time, then stamps it directly on your captured photo. Here's how it works:
- Live GPS Detection: Captures latitude, longitude, and address
- Auto Timestamp: Adds current date & time
- Custom Templates: Choose different layout styles
- High Accuracy Mode: Improves precision for field work
Make sure location and camera permissions are enabled for the best performance.
How does URL Shortener create and manage short links?
URL Shortener lets you quickly create short, easy-to-share links from long URLs. You can also manage your links and track their performance from the app.
- Short Links: Convert long URLs into compact, shareable links
- Custom Codes: Create personalized short URLs when available
- Link Management: View, manage, and organize your created links
- Click Analytics: Track clicks and view link performance
- QR Codes: Generate QR codes for your URLs
- Landing Pages: Create and manage simple custom landing pages
You can create a short link by entering the destination URL, optionally adding a custom code, password protection, visit limits, or an expiration date, depending on the available features.
What is BGMI Lite GFX Tool and what does it do?
BGMI Lite GFX Tool is an Android gaming utility designed to help you analyze your device, configure gaming preferences, monitor system performance, and get device-aware recommendations.
- GFX Settings: Configure available resolution, FPS, graphics and rendering preferences
- Smart Sensitivity: Get sensitivity recommendations based on your device and play style
- Performance Monitor: View available RAM, CPU, FPS and temperature information
- Gaming Optimization: Analyze your device and select suitable performance profiles
Available features depend on your device, Android version and system-level APIs provided by the device manufacturer.
Get in Touch
Can't find what you need? Contact our support team directly. We're here to help!
Contact Information
Email Address
support@ashparx.com
For general support and inquiries
Technical Support
support@ashparx.com
For technical issues and bug reports
Business Inquiries
contact@ashparx.com
For partnerships and business opportunities
Our Location
147/2 Khairwani Multai, Betul
Madhya Pradesh, India 460663
Response Times
- General Inquiries: Within 24 hours
- Technical Support: Within 12 hours
- Urgent Issues: Within 2 hours
- Weekend Support: Limited availability