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App Support

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Trending
NetX Icon

NetX

Force 4G/5G, Network Monitor & Speed Test

Live Signal Monitor
Force 4G/5G
Speed Test

Common Issues

  • Network connection issues
  • 4G/5G lock not working
  • Speed test problems
  • App crashing or freezing
  • Permission errors
Popular
FoxBattle Icon

FoxBattle

Host & Join Online Tournaments

Tournaments
Win Rewards
AI Verification

Common Issues

  • Login & OTP problems
  • Tournament join issues
  • Points not updating
  • Reward redemption
  • Payment problems
Coming Soon
Quick Find India Icon

Quick Find India

Fast & Easy Local Search

Local Search
Business Directory
Directions

Pre-Launch Support

  • Feature requests
  • Beta testing
  • Business listings
  • General queries
  • Launch notifications
Contact Support

Frequently Asked Questions

Find quick answers to common questions about our apps and services

Are AshParX apps really free?

Yes, absolutely! All AshParX apps are completely free to download and use. We believe in making technology accessible to everyone. Some apps may contain optional ads or in-app purchases for additional features, but the core functionality is always free.

How do I report a bug or issue?

You can report bugs or issues in several ways:

  • Use the "Contact Support" button in the app settings
  • Email us directly at support@ashparx.com
  • Leave a review on Google Play Store with details
  • Use the contact form on this page

Please include as much detail as possible: app version, device model, Android version, and steps to reproduce the issue.

Why does NetX need location permission?

NetX requests location permission for specific features:

  • Network cell location: To provide accurate network tower information
  • Speed test optimization: To connect you to the nearest speed test server
  • Network analysis: For advanced network diagnostic features

Important: Location permission is optional. NetX will work without it, but some features may be limited. We never track or store your location data.

Why can't I lock to 5G on my device?

There could be several reasons why 5G locking isn't working:

  • Your device or carrier may not support 5G network locking
  • Your area may not have 5G coverage
  • Your device firmware may restrict network mode changes
  • You may need to enable 5G in your device settings first

Try these steps:

  1. Check if your device and carrier support 5G
  2. Ensure you're in a 5G coverage area
  3. Update your device to the latest firmware
  4. Enable 5G in your device network settings
  5. Restart NetX and try again

How do I withdraw my winnings from FoxBattle?

Withdrawing winnings from FoxBattle is simple:

  • Go to your wallet in the app
  • Tap on "Withdraw"
  • Select your preferred withdrawal method (UPI, Bank Transfer, etc.)
  • Enter the amount and your details
  • Submit the request

Processing Time: Withdrawals are typically processed within 24-48 hours. You'll receive a notification when your withdrawal is approved and processed.

Note: There may be minimum withdrawal amounts and processing fees depending on your withdrawal method.

Why was my tournament result disputed?

Tournament results may be disputed for several reasons:

  • Score verification failure
  • Suspected cheating or rule violations
  • Technical issues during the tournament
  • Participant complaints or reports

When a result is disputed:

  1. Our AI verification system reviews the match
  2. If needed, our support team manually reviews it
  3. You'll be notified of the decision within 24 hours
  4. If you disagree, you can appeal the decision

Fair Play: We take fair play seriously to ensure a positive experience for all users.

When will Quick Find India launch?

Quick Find India is currently in development. We're working hard to bring you the best local search experience. Here's our timeline:

  • Beta Testing: Expected Q2 2024
  • Public Launch: Expected Q3 2024
  • Full Feature Release: Expected Q4 2024

You can sign up for beta testing or launch notifications by contacting our support team or keeping an eye on our website and social media channels.

How can I list my business on Quick Find India?

Business listing on Quick Find India will be free for all businesses. Here's how it will work:

  • Download the app after launch
  • Create a business account
  • Verify your business through our verification process
  • Add your business details, photos, and services
  • Manage your listing through the business dashboard

For pre-launch business listings or partnership inquiries, please contact our support team with "Business Listing" in the subject line.

Get in Touch

Can't find what you need? Contact our support team directly. We're here to help!

Contact Information

Email Address

support@ashparx.com

For general support and inquiries

Technical Support

support@ashparx.com

For technical issues and bug reports

Business Inquiries

contact@ashparx.com

For partnerships and business opportunities

Our Location

147/2 Khairwani Multai, Betul
Madhya Pradesh, India 460663

Response Times

  • General Inquiries: Within 24 hours
  • Technical Support: Within 12 hours
  • Urgent Issues: Within 2 hours
  • Weekend Support: Limited availability

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